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How to Send Schedule SMS?

In order to schedule SMS you need to follow below steps;

  • Login in your account
  • Click on SMS Tab.
  • Click on Send SMS.
  • Click on Compose SMS.
  • Choose the route (Promotional Or Transaction).
  • Enter your number or upload your contact sheet.
  • Enter your message.
  • Click on schedule sms.
  • Select your schedule date and time.
  • And schedule.

How to send SMS from Excel plugin?

When it comes to Send SMS directly from your existing Excel sheet where information is stored in various columns, SMS-India-HUB Excel SMS Plugin makes your job easy.You can create your SMS by merging different columns in you Excel sheet. Our Excel SMS Plugin allows to send custom messages to each recipients. Depending on your OS and service pack, you may required to have .Net Framework, Net Framework 4.0 (Not Required for Windows Vista and Windows 7) and VSTO Run-time (Only required for Office 2007 users)

Bulk SMS Excel Plugin – How to Have It?

Bulk SMS Excel Plugin – Installation

Install/Uninstall SMS Excel plugin and save the file to your hard disk. Double-click the program file on your hard disk to start the Setup program and follow the instruction.

Bulk SMS Excel Plugin – How to use?

  • Once installation is completed.
  • Launch Microsoft Excel.
  • A new buttons (Add Ins) will be displayed in the toolbar.
  • Click on Add Ins button.
  • Click on Settings.
  • Put your user name and password and OK.

Bulk SMS Excel Plugin – How to Send?

  • Click on Add Ins button.
  • Click on Send SMS.
  • Choose the route (Transaction or Promotional).
  • Select Mobile number column.
  • Add field of messages or type the message
  • and Send.

How to send SMS from Panel?

In order to send SMS from the Panel you need to login in your account and then follow the following steps;

  • Login
  • Click on SMS Tab
  • Click on Send SMS
  • Click on Compose SMS
  • Choose the route (Promotional or Transactional)
  • Enter Number or upload the contacts
  • Enter Message
  • Send

How can I Check my Balance?

You can Check your SMS balance either from the Panel or from the API URL.
Credit Balance API : :

Response : Success#Promotional:0|Transactional:95

Check Balance from Panel :

How to send SMS worldwide?

To send SMS in other countries, you need to have International SMS service. You can contact our Sales/support team at +91-830-578-1001

Or drop an email at for further information.

What are the reasons behind a undelivered message?

There can be different reasons for nondelivery of an SMS such as exception time out, message inbox full or if the number is out of reach.

These are the basic reasons for the failure of an SMS:

  • Number out of coverage area/ Switched Off / TEMPORARILY UNAVAILABLE.
  • The recipient cannot receive incoming messages.
  • SYSTEM FAILURE– Network or Protocol Failure other than the listed. The task cannot be performed because of a problem in another entity. The type of entity or network resource may be indicated by a network resource.
  • SMS timeout after all retry
  • Network failed
  • Unidentified Subscriber, No response from the handset
  • Subscriber is not available at that time
  • Inbox memory is full or exceeded
  • INBOX FULL– Short Message rejected by MS because of no memory capacity to store the messages.
  • Congestion Encountered at the visited MSC or the SGSN.
  • Recipient MS has no SMS subscription.
  • UNKNOWN SUBSCRIBER– No allocated IMSI or directory number for the mobile subscriber in the HLR.
  • ILLEGAL SUBSCRIBER– The PLMN has rejected the short message because the MS failed authentication.
  • EXPIRED MAXIMUM RETRIES EXCEEDED– All the retries from different operators have been made.
  • SM DELIVERY FAILURE– It can be due to below mentioned reasons,
    1. Unknown Service Center Address.
    2. Service center congestion.
    3. Invalid short message entity address.

What does a flash SMS mean?

A Flash SMS is the one which instead of being saved in SIM or memory of the receiving phone, pops-up on the receiving phone’s screen, without the user taking any action. When dismissed the message is usually gone i.e. it appears directly on the main screen.

A flash SMS proves to be more effective than a normal SMS in case you wish to catch the recipients attention immediately. A recipient can also save this SMS in his/her inbox by using the option of saving the flash SMS.

Meaning of different status in the delivery reports?

There are various status in the delivery report and their meanings are as follows:

  • Submitted– This status is displayed when SMS are submitted to our operator.
  • Delivered– When the messages are received by the user successfully, delivered is displayed.
  • Undelivered/Failed– A message can fail due to different reasons and stops it from getting delivered.
  • Rejected– Out of coverage area (or) switched Off.
    The error might be due to poor network coverage area and the same flag was updated
    in the HLR as absent subscriber. the Operator does re-retry for a defined time post which the SMS is termed as “Reject”.
  • Others– FSM time out happens when the far end operator has not acknowledged delivery receipt about the message delivery (success/failure) to the handset. It is purely dependent on far end network. the Operator does re-retry for a defined time post which the SMS is termed as “Others”.
  • DND – When number is registered in Do Not Disturb Registry

Meaning of prefixes like AM, DM, TD when you receive a sms?

When a person or user receives a sms from any company or institute a sender name displayed along with a prefix is in the inbox. For example – DM-SMSHUB, TD-HDFCBK etc.

  • Sender ID/Header for Transnational Messages :
  • Where’A’ stands for the operator code here its “Airtel”
  • ‘M’ is stands for the service company area here its “Mumbai”
  • ‘-‘ is the delimiter
  • ‘ABCDEF’ indicates six alphabets for company or organization sending Transnational SMS
  • Only one Sender ID is allowed per account & maximum 6 Characters (alpha numeric)
  • Sender ID is subjected to approval.
Aircel, Dishnet Wireless D
Airtel A
BPL Mobile/Loop Telecom L
Idea Cellular I
Reliance Communications R
Reliance Telecom E
Tata Teleservices T
Unitech U
VodafoneVideocon VH

The latter character represents the location of the operator through which the message is received:

Andhra Pradesh A
Assam S
Bihar B
Delhi D
Gujarat G
Haryana H
Himachal Pradesh I
Jammu & Kashmir J
Karnataka X
Kerala L
Kolkata K
Madhya Pradesh Y
Maharashtra Z
Mumbai M
North East N
Orissa O
Punjab P
Rajasthan R
Tamilnadu T
UP-East E
UP-West W
West Bengal V


Difference between Transnational and Promotional SMS route?

Transnational SMS V/S Promotional SMS

Following are the listed differences between Transnational and Promotional routes:

Transnational SMS Promotional SMS
1.  Transaction SMS can be used for sending any type of information & alerts
Ex. OTP, Bank Transactions etc.
1.  Promotional SMS can be used for sending       marketing purposes.
Ex. Sale, offers etc.
2.  Transactional SMS
     can be sent any time (24X7)
2.  Promotional SMS are sent
      between 9 am to 9 pm only
3.  SMS can be sent on registered DND numbers 3.  SMS cannot be sent on DND numbers