How to configure a api in BUSY software?

Configuring BUSY to send SMS

In BUSY, we provided the provision of sending SMS via mobile as well as via internet. To send SMS via internet, we require certain information in the form of API. Let understand the API first:
API (Application Programming Interface)
An application programming interface (API) is an interface implemented by a software program which enables it to interact with other software. It facilitates interaction between different software programs similar to the way the user interface facilitates interaction between humans and computers.
Generally, if we want to send SMS via internet, we have to log in the website of that particular service provider and type the message & mobile number. With the help of SMS API, user can attach any third party software to send SMS via the server of service provider.
Every SMS API consist certain information by which application can connect with the server to send SMS. Let evaluate one sample API and understand its component:

In the above API, there are some parameters names and their respective parameter values (marked as xxxxxxx). Let understand different parameter one by one:
1) USER : Define the user name provide by the service provide to login
2) PASSWORD : Define the password for login
3) MOBILENUMBER : Number on which SMS to be send
4) MESSAGE : Message to be sent
5) SID : SenderID is the name which displays on the receiver mobile and it has to be approved
by the SMS service provider.
As you understand the parameter of API, let’s move to the configuration of SMS API in BUSY. To configure SMS in BUSY, follow the below mentioned steps:
1) Go to Administration  Configuration  SMS Configuration.
2) Click on the option “ADD FORMAT” and save it.
3) Copy the API in white blank portion as mentioned in screenshot:
4) Define the unique value in white blank screen for different parameters (replacing xxxxxxx). We define the unique value to every parameter which is as follows:
user = UUU, passwd=PPP, mobilenumber=MMM, message=MSG, sid=SSS
(As mentioned in screenshot below)
Please note that value defined for different parameters must be unique and shouldn’t be conflict with any other word in whole API. Also, SMS configuration is case sensitive and you have to take care of upper case & lower case.

5) Define the same unique values under the column “Parameter Name” and define the actual value against each parameter in “Parameter Value” column. (As mentioned in screenshot below)

6) Define the additional information like no. of characters in a single SMS, want to send via proxy etc. as per your need.
7) You can also define the mobile no. structure in following manner
Leave as it is : This option will select mobile no. from account master as it is, without any changes
Truncate : This will cut the mobile no. from the left and only pick the no. of characters defined by
you. For example, mobile no. defined in account master is +91-123457890 and you
defined the truncate value as 10, then SMS will be send on 1234567890 instead of
Truncate with prefix : Select this if you want to add any prefix (like 91) along with truncating the mobile
8) Save the configuration

This is how you can use SMSINDIAHUB api in BUSY Software.

How to Send Schedule SMS?

In order to schedule SMS you need to follow below steps;

  • Login in your account
  • Click on SMS Tab.
  • Click on Send SMS.
  • Click on Compose SMS.
  • Choose the route (Promotional Or Transaction).
  • Enter your number or upload your contact sheet.
  • Enter your message.
  • Click on schedule sms.
  • Select your schedule date and time.
  • And schedule.

How to send SMS from Excel plugin?

When it comes to Send SMS directly from your existing Excel sheet where information is stored in various columns, SMS-India-HUB Excel SMS Plugin makes your job easy.You can create your SMS by merging different columns in you Excel sheet. Our Excel SMS Plugin allows to send custom messages to each recipients. Depending on your OS and service pack, you may required to have .Net Framework, Net Framework 4.0 (Not Required for Windows Vista and Windows 7) and VSTO Run-time (Only required for Office 2007 users)

Bulk SMS Excel Plugin – How to Have It?

Bulk SMS Excel Plugin – Installation

Install/Uninstall SMS Excel plugin and save the file to your hard disk. Double-click the program file on your hard disk to start the Setup program and follow the instruction.

Bulk SMS Excel Plugin – How to use?

  • Once installation is completed.
  • Launch Microsoft Excel.
  • A new buttons (Add Ins) will be displayed in the toolbar.
  • Click on Add Ins button.
  • Click on Settings.
  • Put your user name and password and OK.

Bulk SMS Excel Plugin – How to Send?

  • Click on Add Ins button.
  • Click on Send SMS.
  • Choose the route (Transaction or Promotional).
  • Select Mobile number column.
  • Add field of messages or type the message
  • and Send.

How to send SMS from Panel?

In order to send SMS from the Panel you need to login in your account and then follow the following steps;

  • Login
  • Click on SMS Tab
  • Click on Send SMS
  • Click on Compose SMS
  • Choose the route (Promotional or Transactional)
  • Enter Number or upload the contacts
  • Enter Message
  • Send

How can I Check my Balance?

You can Check your SMS balance either from the Panel or from the API URL.
Credit Balance API : :

Response : Success#Promotional:0|Transactional:95

Check Balance from Panel :

How to send SMS worldwide?

To send SMS in other countries, you need to have International SMS service. You can contact our Sales/support team at +91-830-578-1001

Or drop an email at for further information.

What are the reasons behind a undelivered message?

There can be different reasons for nondelivery of an SMS such as exception time out, message inbox full or if the number is out of reach.

These are the basic reasons for the failure of an SMS:

  • Number out of coverage area/ Switched Off / TEMPORARILY UNAVAILABLE.
  • The recipient cannot receive incoming messages.
  • SYSTEM FAILURE– Network or Protocol Failure other than the listed. The task cannot be performed because of a problem in another entity. The type of entity or network resource may be indicated by a network resource.
  • SMS timeout after all retry
  • Network failed
  • Unidentified Subscriber, No response from the handset
  • Subscriber is not available at that time
  • Inbox memory is full or exceeded
  • INBOX FULL– Short Message rejected by MS because of no memory capacity to store the messages.
  • Congestion Encountered at the visited MSC or the SGSN.
  • Recipient MS has no SMS subscription.
  • UNKNOWN SUBSCRIBER– No allocated IMSI or directory number for the mobile subscriber in the HLR.
  • ILLEGAL SUBSCRIBER– The PLMN has rejected the short message because the MS failed authentication.
  • EXPIRED MAXIMUM RETRIES EXCEEDED– All the retries from different operators have been made.
  • SM DELIVERY FAILURE– It can be due to below mentioned reasons,
    1. Unknown Service Center Address.
    2. Service center congestion.
    3. Invalid short message entity address.

What does a flash SMS mean?

A Flash SMS is the one which instead of being saved in SIM or memory of the receiving phone, pops-up on the receiving phone’s screen, without the user taking any action. When dismissed the message is usually gone i.e. it appears directly on the main screen.

A flash SMS proves to be more effective than a normal SMS in case you wish to catch the recipients attention immediately. A recipient can also save this SMS in his/her inbox by using the option of saving the flash SMS.

Meaning of different status in the delivery reports?

There are various status in the delivery report and their meanings are as follows:

  • Submitted– This status is displayed when SMS are submitted to our operator.
  • Delivered– When the messages are received by the user successfully, delivered is displayed.
  • Undelivered/Failed– A message can fail due to different reasons and stops it from getting delivered.
  • Rejected– Out of coverage area (or) switched Off.
    The error might be due to poor network coverage area and the same flag was updated
    in the HLR as absent subscriber. the Operator does re-retry for a defined time post which the SMS is termed as “Reject”.
  • Others– FSM time out happens when the far end operator has not acknowledged delivery receipt about the message delivery (success/failure) to the handset. It is purely dependent on far end network. the Operator does re-retry for a defined time post which the SMS is termed as “Others”.
  • DND – When number is registered in Do Not Disturb Registry

Meaning of prefixes like AM, DM, TD when you receive a sms?

When a person or user receives a sms from any company or institute a sender name displayed along with a prefix is in the inbox. For example – DM-SMSHUB, TD-HDFCBK etc.

  • Sender ID/Header for Transnational Messages :
  • Where’A’ stands for the operator code here its “Airtel”
  • ‘M’ is stands for the service company area here its “Mumbai”
  • ‘-‘ is the delimiter
  • ‘ABCDEF’ indicates six alphabets for company or organization sending Transnational SMS
  • Only one Sender ID is allowed per account & maximum 6 Characters (alpha numeric)
  • Sender ID is subjected to approval.
Aircel, Dishnet Wireless D
Airtel A
BPL Mobile/Loop Telecom L
Idea Cellular I
Reliance Communications R
Reliance Telecom E
Tata Teleservices T
Unitech U
VodafoneVideocon VH

The latter character represents the location of the operator through which the message is received:

Andhra Pradesh A
Assam S
Bihar B
Delhi D
Gujarat G
Haryana H
Himachal Pradesh I
Jammu & Kashmir J
Karnataka X
Kerala L
Kolkata K
Madhya Pradesh Y
Maharashtra Z
Mumbai M
North East N
Orissa O
Punjab P
Rajasthan R
Tamilnadu T
UP-East E
UP-West W
West Bengal V